GDPR Policy

GDPR Privacy Policy for Bokhari Coaches

Effective Date: March 22, 2025
Company Name: Bokhari Coaches
Website: https://www.bokharicoaches.com

1. Introduction

This Privacy Policy explains how Bokhari Coaches (“we,” “our,” or “us”) collects, uses, shares, and protects your personal data under the General Data Protection Regulation (EU) 2016/679 (“GDPR”). Bokhari Coaches is a transportation provider offering chauffeured car, van, and bus services in and around Nashville, Tennessee.

If you are located in the European Union (EU) or European Economic Area (EEA), this policy outlines your rights and how to exercise them.

2. What Personal Data We Collect

We may collect and process the following types of personal data:

• Full name
• Email address
• Phone number
• Mailing address
• Payment and billing information
• Health or accessibility information (if relevant to services provided)
• IP address and browser/device data (via cookies or analytics tools)
• Any other information you submit through our forms or services

3. How We Collect Personal Data

We may collect personal data through:

• Online forms and booking tools
• Email or phone communication
• Service or product purchases
• Third-party service integrations (e.g., payment gateways, analytics tools)
• Cookies and other tracking technologies on our website

4. Why We Collect and Use Your Data

We process personal data for the following purposes:

• To provide our services (e.g., tours, transportation, reservations)
• To process payments and fulfill transactions
• To respond to inquiries or support requests
• To comply with legal or regulatory obligations
• To enhance and improve our services and website
• To send updates, promotions, or marketing emails (with your consent)

5. Legal Basis for Processing

Our legal grounds for collecting and processing your data under GDPR include:

• Contractual necessity (e.g., to complete a booking)
• Legal obligation (e.g., financial record-keeping)
• Consent (e.g., marketing or processing special categories like health data)
• Legitimate interest (e.g., fraud prevention or service improvement)

6. Sharing Your Personal Data

We do not sell your data.
We may share your personal data with:

• Service providers (e.g., payment processors, booking software)
• Legal or governmental authorities if required by law
• Providers of IT and security services
• Business partners or affiliates (with your consent)

7. International Data Transfers

If we transfer personal data outside the EU/EEA, we ensure appropriate safeguards are in place, such as:

• Standard Contractual Clauses (SCCs)
• Data transfer agreements
• Transfers to countries with adequate protection levels as recognized by the EU

8. Data Retention

We retain your data only for as long as necessary for the purposes stated in this policy or as required by law.
After this period, your data will be securely deleted or anonymized.

9. Your Rights Under GDPR

If you are an EU/EEA resident, you have the right to:

• Access your personal data
• Correct inaccurate or incomplete data
• Request erasure (“right to be forgotten”)
• Restrict or object to processing
• Data portability
• Withdraw consent at any time

To exercise these rights, contact us at:
Email: reservations@bokharicoaches.com
Mailing Address: 2 International Plaza, Suite 100, Nashville, TN 37217

10. Cookies and Tracking

Our website may use cookies and similar technologies to:

• Remember your preferences
• Analyze website usage
• Improve site functionality

You can manage cookies through your browser settings.

11. Security

We take data protection seriously and use appropriate technical and organizational measures to safeguard your information from loss, misuse, or unauthorized access.

12. Contact Us

For questions about this Privacy Policy or how your data is handled, please contact:

Bokhari Coaches
Email: reservations@bokharicoaches.com
Mailing Address: 2 International Plaza, Suite 100, Nashville, TN 37217

13. Updates to This Policy

We may update this policy from time to time. Any changes will be posted on this page with a revised effective date.